There is more to delivering meaningful instruction than just getting up and talking in front of a group. Teaching techniques or procedures that fall below the standard of a specific industry or negligently drafting an employee training manual or employee training guide that fails to properly train employees for the tasks in which they will be working can lead to unwanted liability. Not only must training material be well thought out, researched, and designed, it must also be properly delivered in the classroom or through an e-learning platform.

True leadership is the ability to influence people to achieve a better result for an organization or group. The most effective leaders have a strong sense of self; they understand the qualities that make other people want to follow them, and they know how to adjust those qualities when circumstances require them to do so. Whether you have been in a leadership position for a while, new to the position or simply aspiring to influence others, this course is for you.